Case Studies

Real Work. Real Results.

A look at how SupplyPilot has helped wholesale and distribution businesses offload operational work and keep things moving.

Mid-Size Wholesale Distributor

Wholesale Distribution

PO ProcessingSupplier CommsInventory Tracking

The Challenge

The owner was spending 15+ hours a week manually processing purchase orders, chasing supplier confirmations, and updating inventory spreadsheets — time that should have gone toward growing buyer relationships.

What We Did

SupplyPilot took over daily PO processing, supplier follow-ups, and inventory reconciliation. We built a simple tracking workflow so the owner had full visibility without doing the work themselves.

The Results

15+ hrs/weekfreed from manual PO and inventory work

3-dayreduction in average supplier response lag

Zeromissed shipment confirmations in the first 60 days

Closeout & Excess Inventory Broker

Closeout & Liquidation

Buyer SupportLead Follow-UpLogistics Coordination

The Challenge

A fast-moving closeout business was losing deals because buyer inquiries sat unanswered for days. The team had no bandwidth to handle inbound lead follow-up while also managing active deals and logistics.

What We Did

SupplyPilot handled inbound buyer inquiry responses, deal status updates, and outbound follow-up sequences. We also took over shipment coordination so the team could focus on sourcing and closing.

The Results

Same-dayresponse time on all inbound buyer inquiries

2xincrease in active deals being tracked simultaneously

Fullshipment coordination handed off within the first week

B2B Importer & Supplier

Import & Supply

Supplier CommsBOL & Shipment TrackingDocument Coordination

The Challenge

An importer managing multiple overseas suppliers was drowning in back-and-forth emails, BOL tracking, and customs document coordination. Critical shipment details were falling through the cracks.

What We Did

SupplyPilot centralized supplier communication, took over BOL and shipment tracking, and built a simple document checklist system so nothing was missed between order placement and delivery.

The Results

100%of shipments tracked from PO to delivery

Eliminatedmissed or late customs document submissions

1 pointof contact for all supplier communication

Client names are kept confidential. Results reflect real engagements and are representative of the type of work SupplyPilot handles.

Ready to see what this looks like for your business?

Let's talk through where your team is spending time — and what we can take off your plate.

Book a Discovery Call